Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and unused. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at info@smellslikepr.com. Once your return is approved, you are responsible for returning the item. Please provide us with the tracking number for your return shipment. Items sent back to us without first requesting a return or without a valid tracking number will not be accepted.

You can always contact us for any return-related questions at info@smellslikepr.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact us

If for any reason you are not satisfied with your product please get in touch with us, we will make it right. info@smellslikepr.com.